AI receptionist for HVAC & plumbing businesses
DialVera answers missed and after-hours calls, captures job details, books appointments, and transfers emergencies to your team.
Included on every plan
Every unanswered call is a job that went to someone else.
You're on a roof, under a sink, or asleep at 11 PM. The phone rings anyway — and the customer calls the next contractor on the list.
Calls missed while you work
Hands are full, you're driving between sites, and voicemail doesn't book the job. The caller moves on in minutes.
Nights & weekends go dark
Floods and no-heat emergencies don't wait for 9 AM. Without coverage, high-ticket urgent jobs slip away.
Hiring a receptionist is costly
A full-time front desk or human answering service is expensive, inconsistent, and not built for dispatch.
capabilities included on every plan
after-hours and missed call coverage
free trial · 30 AI minutes
Keep your number. We catch what you can't.
Forward your calls to DialVera when you're busy, after hours, or on the weekends. We'll handle the rest.
Forward when you don't pick up — Vera answers instead of voicemail.
Ring your phone first
Your phone rings normally. Only unanswered calls forward to DialVera — you still get first chance to answer.
No-answer forwarding
Set conditional forwarding from your carrier for no-answer. Your public business number never changes.
Instant notifications
Get a text or email when Vera finishes a call, with a full transcript and structured lead summary.
Simple setup
We provision your dedicated AI number and walk you through carrier forwarding — usually under 10 minutes.
A receptionist that thinks like a dispatcher.
Emergency routing
Floods, burst pipes, no heat, AC failure in a heat wave — Vera detects urgency from your keyword rules and live-transfers to your on-call tech, with an urgent SMS backup if the transfer doesn't connect.
Lead capture & booking
Name, phone, address, problem, urgency, and preferred time — collected in a natural conversation. Routine jobs book directly into Google Calendar with your duration, buffer, and daily limits applied.
Live call transfer
Vera transfers calls to you or your team when a customer needs to speak with a human.
Google Calendar booking
Checks real free/busy time and books appointments — or offers alternatives if your slot is taken.
Call transcripts & recordings
Every call distilled into a clean summary with the full transcript and recording one tap away.
Scripts tuned to the calls you actually get.
Full product on every plan.
Calendar booking, emergency transfer, lead capture, and your dashboard — included on Starter, Pro, and Growth.
Perfect for solo owners who miss calls after hours
7-day free trial · 30 AI minutes · card required
- Full AI receptionist included
- Owner only — no team seats
- 1 Dedicated phone number
- Email support
$0.45/min after included minutes
For growing teams who can't afford to miss any call
- Everything in Starter
- Up to 3 team members
- 1 Dedicated phone number
- Priority email support
$0.38/min after included minutes
For busy shops with multiple techs
- Everything in Pro
- Up to 15 team members
- Up to 3 Dedicated phone numbers
- Dedicated support
$0.32/min after included minutes
Included on every plan
No crippled tiers. Every owner gets the same AI receptionist — you only choose how many minutes you need.
- After-hours + missed call answering
- Lead capture (name, phone, address, issue)
- Google Calendar booking
- Emergency keyword detection + SMS alert
- Live emergency call transfer
- Multi-tech call transfer
- SMS notifications for leads & appointments
- Call transcripts & recordings
- Dashboard, call logs & reporting
- Custom AI agent name
- 1 Dedicated phone number
- Carrier forwarding guide
The things owners ask first.
No. You keep your existing number. We give you a dedicated AI number and help you forward only the calls you'd otherwise miss — after-hours, no-answer, or busy.
You define urgent keywords and a transfer number. When Vera detects an emergency like flooding or no heat, she attempts a live transfer to your on-call tech and sends an urgent SMS even if the transfer doesn't connect.
Recording is configurable. We show a consent notice where required and let you set how long recordings and transcripts are retained.
Yes. Connect Google Calendar and Vera checks real free/busy time, applies your job duration, buffer, and daily limits, then books — or offers alternatives if your requested slot is taken.
Most owners are live in 24–48 hours. Onboarding is done-for-you: we configure your greeting, intake questions, emergency rules, and forwarding with you.
Yes. Starter, Pro, and Growth all include the full DialVera receptionist — calendar booking, emergency transfer, lead capture, SMS alerts, and your dashboard. Plans differ by included minutes, team size, phone numbers, support level, and overage rate.
Start free in minutes.
7-day free trial · 30 AI minutes on Starter. Full receptionist on every plan — calendar booking, emergency transfer, and lead capture included.